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TAIWAN PICKUP & RETURN

Taiwan International Airport Hotel/Home Delivery iVideo Taiwan Stores
Pickup/Return Locations Convenience Stores Pelican T-Cat Express Delivery Service Travel Service Counter

Deliver to your selected address such as home, office, or hotel.

Various return methods are available at Airport iVideo return box, any 7-11 in Taiwan except outlaying islands, and iVideo store return.

Taipei Ximen Store (Exit6 of Ximen Station)

Taipei Main Station Store-Shin KongMitsukoshi Building

Taipei Songshan Airport Store-Universal Innovation Business Center

Taipower Building Store

Taoyuan Airport Terminal 1 Pick up after 03:00 am

Taoyuan Airport Terminal 2 Pick up after 02:00 am

Songshan Airport Pick up after 08:00 am

Taichung Airport Pick up after 06:00 am

Tainan Airport Pick up after 08:00 am

Kaohsiung Airport Pick up after 08:00 am

Taoyuan Airport Terminal 1 Pick up after 06:00 am

Taoyuan Airport Terminal 2 Pick up after 06:00 am

Taipei Songshan Airport Terminal 1 Pick up after 06:00 am ~ 10:00pm

Taipei Songshan Airport Terminal 1 Pick up after 07:00 am ~ 10:00pm

Shipping Fee Free Shipping $3.00 (Return included) $3.00 (Return included) $3.00 (Return included) $5.00 (Return included) Free Shipping
Attention

Please be noticed the pickup times for each convenience store.

Please be noticed the pickup time is after 06:00AM for Pelican.

1. Not available for urgent orders. Please place the order before 2PM and two days in advanced.

2. The business hour will be 6AM to 10PM.

3. Please place the device and any accessories into the T-cat return bag and drop it off at a 7-11 store.

1. Not available for urgent orders.

2. The business hour will be 7AM to 10PM.

3. Please carefully place all items into the iVideo WiFi package and return it to the counter before 10:00 PM.

4. If you choose to return the device through other delivery services, you are required to pay for your own shipping.

For hotel deliveries, please make sure they can accept packages in advance. Please also make sure the name on the order matches the name on your booking reservation.

iVideo Stores Business Hour-From Monday to Friday: Taipei Main Station Store and Taipower Building Store: 08:30AM - 09:00PM Songshan Airport Store: 08:30AM - 06:00PM

Saturday, Sunday & Public holidays: All stores: 09:00AM - 06:00PM

Ximending Store Business Hour Monday to Sunday and Public Holidays from 09:00AM - 11:00PM

Advantage Pickup at earliest time possible

Pick up your device at a residential address or hotel.

1. Urgent orders are acceptable! (Please call or Messenger us in advanced)

2. On the spot teaching available

Booking Time

By 10AM one day from start date.

* By 10AM two days from start date for Taoyuan Airport T2 .

By 7:30PM one day from start date.

By 2PM two days from start date.

* For pickups on Mondays & Tuesdays, please place the order by 2PM three days from start date.

* For pickups from Wednesdays to Sundays, please place the order by 2PM 2 days from start date.

By 2PM one day from start date.

By 2PM two days from start date.

Please E-mail or message us to check the availability of devices before visiting.

Deliver steps see more see more see more see more see more see more
Return Boxes

Avaliable in Taoyuan International Airport T1&T2, Taipei ShongShan Airport and Kaohsiung International Airport

(There is no additional charge for Return Box. There is also no refund for Pelican and home/hotel delivery.)

Click Here For Location Map

Taiwan International Airport

Convenience Stores

Pickup/Return Locations

Taoyuan Airport Terminal 1 Pick up after 03:00 am

Taoyuan Airport Terminal 2 Pick up after 02:00 am

Songshan Airport Pick up after 08:00 am

Taichung Airport Pick up after 06:00 am

Tainan Airport Pick up after 08:00 am

Kaohsiung Airport Pick up after 08:00 am

Shipping Fee Free Shipping
Attention

Please be noticed the pickup times for each convenience store.

Advantage Pickup at earliest time possible
Booking Time

By 10AM one day from start date.

* By 10AM two days from start date for Taoyuan Airport T2 .

Deliver steps see more
Return Boxes

Avaliable in Taoyuan International Airport Terminal 1, 2 and Kaohsiung Internation Airport

(No additional charge for Return Box also no refund for Pelican and home/hotel delivery)

Click Here For Location Map

Taiwan International Airport

Pelican

Pickup/Return Locations

Taoyuan Airport Terminal 1 Pick up after 06:00 am

Taoyuan Airport Terminal 2 Pick up after 06:00 am

Shipping Fee $3.00 (Return included)
Attention

Please be noticed the pickup time is after 06:00AM for Pelican.

Advantage Pickup at earliest time possible
Booking Time

By 7:30PM one day from start date.

Deliver steps see more
Return Boxes

Avaliable in Taoyuan International Airport Terminal 1, 2 and Kaohsiung Internation Airport

(No additional charge for Return Box also no refund for Pelican and home/hotel delivery)

Click Here For Location Map

Taiwan International Airport

T-Cat Express Delivery Service

Pickup/Return Locations

Taipei Songshan Airport Terminal 1 Pick up after 06:00 am ~ 10:00pm

Shipping Fee $3.00 (Return included)
Attention

1. Not available for urgent orders. Please place the order before 2PM and two days in advanced.

2. The business hour will be 6AM to 10PM.

3. Please place the device and any accessories into the T-cat return bag and drop it off at a 7-11 store.

Advantage Pickup at earliest time possible
Booking Time

By 2PM two days from start date.

* For pickups on Mondays & Tuesdays, please place the order by 2PM three days from start date.

* For pickups from Wednesdays to Sundays, please place the order by 2PM 2 days from start date.

Deliver steps see more
Return Boxes

Avaliable in Taoyuan International Airport Terminal 1, 2 and Kaohsiung Internation Airport

(No additional charge for Return Box also no refund for Pelican and home/hotel delivery)

Click Here For Location Map

Taiwan International Airport

Travel Service Counter

Pickup/Return Locations

Taipei Songshan Airport Terminal 1 Pick up after 07:00 am ~ 10:00pm

Shipping Fee $3.00 (Return included)
Attention

1. Not available for urgent orders.

2. The business hour will be 7AM to 10PM.

3. Please carefully place all items into the iVideo WiFi package and return it to the counter before 10:00 PM.

4. If you choose to return the device through other delivery services, you are required to pay for your own shipping.

Advantage Pickup at earliest time possible
Booking Time

By 2PM one day from start date.

Deliver steps see more
Return Boxes

Avaliable in Taoyuan International Airport Terminal 1, 2 and Kaohsiung Internation Airport

(No additional charge for Return Box also no refund for Pelican and home/hotel delivery)

Click Here For Location Map

Hotel/Home Delivery
Pickup/Return Locations

Deliver to your selected address such as home, office, or hotel.

Various return methods are available at Airport iVideo return box, any 7-11 in Taiwan except outlaying islands, and iVideo store return.

Shipping Fee $5.00 (Return included)
Attention

For Hotel delivery.

( YOU must contact your hotel and verify that this is possible. If they are willing to help, please make sure that the name on your order matched the name on your passport.)

Advantage

Pick up your device at a residential address or hotel.

Booking Time

By 2PM two days from start date.

Deliver steps see more
Return Boxes

Avaliable in Taoyuan International Airport Terminal 1, 2 and Kaohsiung Internation Airport

(No additional charge for Return Box also no refund for Pelican and home/hotel delivery)

Click Here For Location Map

iVideo Taiwan Stores
Pickup/Return Locations

Taipei Ximen Store (Exit6 of Ximen Station)

Taipei Main Station Store-Shin KongMitsukoshi Building

Taipei Songshan Airport Store-Universal Innovation Business Center

Taipower Building Store

Shipping Fee Free Shipping
Attention

iVideo Stores Business Hour-From Monday to Friday: Taipei Main Station Store and Taipower Building Store: 08:30AM - 09:00PM Songshan Airport Store: 08:30AM - 06:00PM

Saturday, Sunday & Public holidays: All stores: 09:00AM - 06:00PM

Ximending Store Business Hour Monday to Sunday and Public Holidays from 09:00AM - 11:00PM

Advantage

1. Urgent orders are acceptable! (Please call or Messenger us in advanced)

2. On the spot teaching available

Booking Time

Please E-mail or Messenger us to check the availiable devices before visiting.

Deliver steps see more
Return Boxes

Avaliable in Taoyuan International Airport Terminal 1, 2 and Kaohsiung Internation Airport

(No additional charge for Return Box also no refund for Pelican and home/hotel delivery)

Click Here For Location Map

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