7- ELEVEN Pickup Instructions (Taiwan)
Mention iVideo to the store clerk and show your passport.
You will receive the following items:
Mention the word "iVideo" to the clerk and show your passport, then you will receive your
1iVideo Pocket WiFi
27-11 Return bag
37-11 Return Letter.
Please keep all of them with care.
7- ELEVEN ibon Return Instructions
You can find your return number through the email confirmation or on your order confirmation slip. The return number is only valid for 30 days. If your rental period is over 30 days, please use the new return number in the return notification email. We are not responsible if you forget your return number and fail to return the device. If you cannot find it, please contact us as soon as possible.
Alternatively, there are return drop boxes where devices can be dropped off free of charge located in the Taoyuan and Kaohsiung airports (24/7), and the Songshan airport (Open from 5AM to 11PM).
Click “代碼輸入” (Key in Pin Code)
Enter your return number and click “下一步” (Next)
Click "同意,繼續下一步" (Agree, Next)
Click "確認" (Confirm)
iBon will print out "7-ELEVEN交貨便服務單" (7-ELEVEN Return Slip)
Place your device and "7-ELEVEN交貨便服務單" (7-ELEVEN Return Slip) into the 7-11 return bag and hand it to the store clerk. Keep your return receipt for future reference.