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Japan Pickup

Japan Post Office Pickup Instructions

Mention iVideo to the clerk and show your passport. The full name on your passport must match the name on your order. You will be unable to pick up your order if the name is misspelled or incorrect. Contact us immediately if there is a typo. Sign the receipt to receive your SIM card package.

Home/Hotel Delivery Pickup Instructions

Packages will arrive one day before your start date for home and hotel deliveries. For hotel deliveries, please make sure the name on the order matches the name on your booking reservation.

iVideo Store Pickup Instructions

Please present your ID card, passport, or iVideo Username to pick up the package during store open hours from 9AM to 6PM (Mon-Sun, Open during holidays).

Japan Pickup

Airport
Post

Japan Post Office Pickup Instructions

Mention iVideo to the clerk and show your passport. The full name on your passport must match the name on your order. You will be unable to pick up your order if the name is misspelled or incorrect. Contact us immediately if there is a typo. Sign the receipt to receive your SIM card package.

Home/Hotel Delivery

Home/Hotel Delivery Pickup Instructions

Packages will arrive one day before your start date for home and hotel deliveries. For hotel deliveries, please make sure the name on the order matches the name on your booking reservation.

iVideo Store

iVideo Store Pickup Instructions

Please present your ID card, passport, or iVideo Username to pick up the package during store open hours from 9AM to 6PM (Mon-Sun, Open during holidays).

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