Pickup Locations |
Airport post office hours may vary. Please check the exact hours and location in advance.
New Chitose Airport Domestic Terminal , 2F 09:00~17:00 (365 days)
Narita International Airport T1, 4F 08:30 ~19:00 (weekends & holidays 08:30 ~18:00)
Narita International Airport T2, 3F 08:30 am~19:00 (weekends & holidays 08:30 am~18:00)
Haneda Airport (Domestic) T1, 1F
09:00 ~17:00 (weekends & holidays closed)
Chubu Centrair International Airport T1, 1F (Welcome Garden)
09:00 ~17:00 (weekends & holidays closed)
Itami Airport (Osaka) Central Terminal, 1F 07:00~22:00 pm (Mon-Sat) 07:00 ~21:00 (Sun & holidays)
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New Chitose Airport Domestic Terminal, 1F Business hours may change temporarily. please check again in advance
Narita International Airport T3, 2F
Narita International Airport T1, 5F Business hours may change temporarily, so please check again in advance
Narita International Airport T1, B1
Kansai International Airport AEROPLAZA, 2F(near T1)
Kansai International Airport T1, 2F
Kansai International Airport T2, 1F
Haneda Airport Maintenance Field Mae Shop (Near Haneda Airport)
Nippon Cultural Broadcasting Media Plus Store (Around Haneda Airport)
Hakata Hanmichibashi Store (Around Fukuoka Airport)
Centraza Hakata Store (Around Fukuoka Airport)
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Business hours may vary. Please check the exact hours and location in advance.
Other Lawsons
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At your selected address such as home, office, or booked hotel. |
Asakusa Store (Beside TSUKUBA Express(TX) Exit 2)
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Shipping Fee |
$8.00 (Pickup & Return included)
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$11.00 (Pickup & Return included)
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$11.00 (Pickup & Return included)
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$8.00 (Pickup & Return included)
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Free (Pickup/ return in-store)
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Attention |
1. Confirm post office hours; pickup is not available outside business hours.
2. Check your order in "My Account" > "Rental History" and contact us if needed.
3. Find your tracking number under "My Account" > "Rental History".
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1. Confirm the business hours; pickup is not available outside business hours.
2. Check your order in "My Account" > "Rental History" after payment and contact us if needed.
3. Lawson Store Pickup: You'll receive 2 emails (iVideo & Sagawa Express) before your rental starts. If not, check your tracking number under "My Account" > "Rental History".
Option A: Scan the barcode from the Sagawa Express email.
Option B: Use the Loppi kiosk with the tracking number and password 3708116 from Sagawa Express.
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1. Confirm the business hours; pickup is not available outside business hours.
2. Check your order in "My Account" > "Rental History" after payment and contact us if needed.
3. Lawson Store Pickup: You'll receive 2 emails (iVideo & Sagawa Express) before your rental starts. If not, check your tracking number under "My Account" > "Rental History".
Option A: Scan the barcode from the Sagawa Express email.
Option B: Use the Loppi kiosk with the tracking number and password 3708116 from Sagawa Express.
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1. Urgent orders (e.g., next-day pickup) are not available.
2. Delivery is unavailable for Kagoshima and Okinawa.
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iVideo Japan Store Business Hour(Local Time):
Mon-Sun & Public holidays:09:00AM - 06:00 PM
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Advantages |
All Japan Post Offices and mailboxes can return items.
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The opening hours are longer than the post office in airports.
All Japan Post Offices and mailboxes can return items.
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Pick up your device in all Lawson Stores, which are open 24/7 nationwide in Japan. (Okinawa excluded)
All Japan Post Offices and mailboxes can return items.
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Pick up the device at reception when checking into your hotel without wasting time.
All Japan Post Offices and mailboxes can return items.
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On-site face-to-face instruction
No delivery fee if pick up/ return items in the store.
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Booking Time |
By 10 AM Two days before the rental start date.
For New Chitose Airport pickup: Please place the order before 10 AM four days from the start date.
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Standard pickup: Order by 10 AM, 2 days in advance.
New Chitose Airport pickup: Order 3 days in advance.
Your Pocket WiFi will arrive at LAWSON one day before your rental starts.
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Standard regions: Order by 10 AM, 2 days in advance.
Aomori, Hokkaido, Chūgoku, Shikoku, Kyushu: Order 3 days in advance.
Hokkaido (Dec 1 – Mar 31): Order 4 days in advance due to winter schedules.
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By 10 AM Two days before the rental start date.
For Hokkaido, Hiroshima, New Chitose Airport, and Fukuoka Airport pickup: Please place the order before 10 AM 3 days from the start date.
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Before 10 AM on the rental start date. |
Deliver steps |
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