Pick-Up-Return_Japan

JAPAN AIRPORT PICKUP & RETURN

New Chitose Airport Domestic Terminal (CTS)

365-DAY MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
POST OFFICE	Pickup	9:00~17:00		$ 8.00	Order must be placed by 10:00 AM, at least 4 days before the pick-up date
POST OFFICE	Return	Any post office or red postbox in Japan		$ 8.00
LAWSON	Pickup	6:00~14:00 Opening hours may change temporarily, please check in advance.		$ 11.00	Order must be placed by 10:00 AM, at least 3 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Narita International Airport Terminal 1 (NRT)

365-DAY OPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
POST OFFICE	Pickup	08:30~19:00 (weekends & holidays 08:30 ~18:00)		$ 8.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
POST OFFICE	Return	Any post office or red postbox in Japan		$ 8.00
LAWSON B1	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON B1	Return	Any post office or red postbox in Japan	N/A	$ 11.00
LAWSON 5F	Pickup	6:00~23:00		$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON 5F	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Narita International Airport Terminal 2 (NRT)

MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
POST OFFICE	Pickup	08:30~20:00		$ 8.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
POST OFFICE	Return	Any post office or red postbox in Japan		$ 8.00

How To Pick Up and Return?

Narita International Airport Terminal 3 (NRT)

365-DAYOPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Haneda Airport Terminal 1 (HND)

MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
POST OFFICE	Pickup	Mon-Fri 9:00 - 17:00		$ 8.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
POST OFFICE	Return	Any post office or red postbox in Japan		$ 8.00

How To Pick Up and Return?

Haneda Airport Maintenance Field Mae Shop (Near Haneda Airport)

365-DAY OPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Nippon Cultural Broadcasting (Around Haneda Airport)

365-DAYOPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Chubu Centrair International Airport Terminal 1 (NGO)

MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
POST OFFICE	Pickup	Mon-Fri 9:00 - 17:00		$ 8.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
POST OFFICE	Return	Any post office or red postbox in JAPAN		$ 8.00

How To Pick Up and Return?

Kansai International Airport Terminal 1 (KIX)

365-DAY OPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Kansai International Airport AEROPLAZA (KIX)

365-DAYOPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON 2F(near T1)	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON 2F(near T1)	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Itami Airport (Osaka International Airport) Central Terminal, 1F(ITM)

365-DAY MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
POST OFFICE	Pickup	9:00 – 17:00		$ 8.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
POST OFFICE	Return	Any post office or red postbox in Japan		$ 8.00

How To Pick Up and Return?

Hakata Hanmichibashi Store (Near Fukuoka Airport)

365-DAY OPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Oriental Hotel Fukuoka Store (Around Fukuoka Airport)

365-DAY OPENS 24/7 MAP Return included

PICKUP & at RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

JAPAN AIRPORT PICKUP & RETURN

New Chitose Airport Domestic Terminal (CTS)

365-DAY MAP Return included

PICKUP & RETURN
POST OFFICE	Pickup	POST OFFICE 9:00~17:00
POST OFFICE	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 4 days before the pick-up date

PICKUP & RETURN
LAWSON	Pickup	6:00~14:00 Opening hours may change temporarily, please check in advance.
LAWSON	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 3 days before the pick-up date

Narita international Airport Terminal 1 (NRT)

365-DAY OPENS 24/7 Map Return included

Pick-up/Return
POST OFFICE	Pickup	08:30~19:00 (weekends & holidays 08:30~18:00)
POST OFFICE	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Pick-up/Return			Map
LAWSON B1	Pickup
LAWSON B1	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, 2 days before the pick-up date

Pick-up/Return			Map
LAWSON 5F	Pickup
LAWSON 5F	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Narita International Airport Terminal 2 (NRT)

Map Pick-up/Return Included

Pick-up/Return
POST OFFICE	Pickup	8:30~20:00
POST OFFICE	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Narita International Airport Terminal 3 (NRT)

365-DAYOPENS 24/7 Map Return Included

Pick-up/Return			Map
LAWSON	Pickup
LAWSON	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Haneda Airport Terminal 1 (HND)

Map Return Included

Pick-up/Return
POST OFFICE	Pickup	Mon-Fri: 9:00~17:00
POST OFFICE	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Haneda Airport Maintenance Field Mae Shop (Near Haneda Airport)

365-DAYOPENS 24/7 Map Return included

Pick-up/Return			Map
LAWSON	Pickup
LAWSON	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Nippon Cultural Broadcasting (Near Haneda Airport)

365-DAYOPENS 24/7 Map Return included

Pick-Up/Return			Map
LAWSON	Pickup
LAWSON	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Chubu International Airport Terminal 1 (NGO)

Map Return included

Pick-Up/Return
POST OFFICE	Pickup	Mon-Fri 9:00~17:00
POST OFFICE	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Kansai International Airport Terminal 1 (KIX)

365-DAYOPENS 24/7 Map Return included

Pick-up/Return			Map
LAWSON 1F	Pickup
LAWSON 1F	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Kansai International Airport AEROPLAZA (KIX)

365-DAY OPENS 24/7 MAP Return included

PICKUP & RETURN			MAP
LAWSON 2F(near T1)	Pickup
LAWSON 2F(near T1)	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Itami Airport (Osaka International Airport) Central Terminal, 1F(ITM)

365-DAY MAP Return included

PICKUP & RETURN
POST OFFICE	Pickup	9:00 - 17:00
POST OFFICE	Return	Any post office or red postbox in Japan See More
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Hakata Hanmichibashi Store (Near Fukuoka Airport)

365-DAYOPENS 24/7 MAP Return included

PICKUP & RETURN			MAP
LAWSON	Pickup
LAWSON	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Oriental Hotel Fukuoka Store (Around Fukuoka Airport)

365-DAYOPENS 24/7 MAP Return included

PICKUP & RETURN			MAP
LAWSON	Pickup
LAWSON	Return	Any post office or red postbox in Japan See More	N/A
ORDER DEADLINE
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

Pickup Method & Return Method

Pick-up is available at most airports

Pickup

You can pick up your device at Nippon post offices and Lawson convenience stores located before customs in airports. Store open hours may vary by location.

Return

A prepaid LetterPack will be provided along with the device. Please place the device and all accessories into the prepaid return envelope and drop it into any red postbox located across Japan before 11:59 PM.

※ If you lose the provided Letter Pack bag, purchase one at a nearby post office or Lawson convenience store.
※ Letter Pack Lite (¥430) is available at iVideo stores, Lawson, or post offices. For 2+ routers, purchase Letter Pack Plus (¥600).
※ Return address: 102, 27-14 Nishiasakusa 3-chome, Taito-ku, Tokyo 111-0035, Japan (〒111-0035 東京都台東区西浅草 3-27-14 102号室).
※ Letter Pack Lite thickness is limited to 3cm. ( click here to see the reference picture)
Items exceeding 3cm will be returned to the sender's post office and can only be collected by the sender. iVideo cannot retrieve it and will charge a lost compensation fee.