| Pickup/Return Locations |
Convenience Stores |
Pelican
(not available for now) |
WiFi Router Pickup Counter
(not available for now) |
Deliver to your selected address such as home, office, or hotel.
Various return methods are available at Airport iVideo return box, any 7-11 in Taiwan except outlaying islands, and iVideo store return.
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Taipower Building Store
(not available for now)
iVideo Store Return Box
** Please drop the devices into the return box when the store is closed.Home router cannot be returned through return box. Please return it during our business hours.
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Taoyuan Airport Terminal 1
Pick up after 12:00 noon on the Pickup Date.
Songshan Airport
Pick up after 12:00 noon
Taichung Airport
Pick up after 12:00 noon on the Pickup Date.
Tainan Airport
Pick up after 12:00 noon on the Pickup Date.
Kaohsiung Airport
Pick up after 12:00 noon
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Taoyuan Airport Terminal 1
Pick up after 06:00 am
Taoyuan Airport Terminal 2
Pick up after 06:00 am
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Taoyuan Airport Terminal 1
Pick up from 09:00-18:00
Taoyuan Airport Terminal 2
Pick up from 09:00-18:00
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| Shipping Fee |
$2.00 Hi-Life
$3.00 7-11
(Returned included) |
$5.00 (Return included) |
Free Shipping
**Limited Time Offer** |
$5.00 (Return included) |
Free Shipping |
| Attention |
Please be noticed the pickup times for each convenience store.
|
Please be noticed the pickup time is after 06:00AM for Pelican.
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Please be noticed that the pickup time is 09:00AM-18:00PM
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For hotel deliveries, please make sure they can accept packages in advance. Please also make sure the name on the order matches the name on your booking reservation.
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Taipower Building Store: 08:30AM - 06:00PM Saturday, Sunday & Public holidays: 09:00AM - 06:00PM
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| Advantage |
Pickup at earliest time possible |
Easy to pick up |
Pick up your device at a residential address or hotel.
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1. Urgent orders are acceptable! (Please E-mail or message us to check the availability of devices before visiting.)
2. On the spot teaching available
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| Booking Time |
By 10:00 AM two days before the start date.
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By 3:00 PM one day before the start date.
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By 10:00 AM two days before the start date.
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By 10:00 AM two days before the start date.
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By 12:00 PM on the day of the start date.
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| Deliver steps |
see more |
see more |
see more |
see more |
see more |
| Return Boxes |
Due to the impact of COVID-19, [Airport Return Box] service is not available from 2022/01/07. Please return the device based on the original pickup method.
Avaliable in Taoyuan International Airport T1&T2, Taipei ShongShan Airport and Kaohsiung International Airport
(There is no additional charge for Return Box. There is also no refund for Pelican and home/hotel delivery.)
Click Here For Location Map
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