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How To Pick Up and Return?
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Pick up your device at Taiwan Stores
Please present your ID or order confirmation to pick up the package during store open hours. Store open hours may vary based on location. Specific device instructions will be given upon receiving the device.
Please return the device to an iVideo Taiwan Store during store open hours. Store open hours may vary based on location. Alternatively, there are return drop boxes where devices can be dropped off free of charge located in the Taoyuan and Kaohsiung airports (24/7).