If you choose home/hotel delivery, your order will arrive 1 business day before your rental start day.You have to return your order before 11:59 p.m. on your rental end day.
Currently, we offer delivery service in Taiwan, Japan, and USA.All Global WiFi items can be picked up in Taiwan, Japan and USA.
For home/hotel delivery, we only offer delivery services to addresses in the Contiguous US. We do not ship to Alaska, Hawaii and US Territories.
There are blue USPS drop boxes on the street, you may check the location here, please make sure you drop off the wifi device before you go to the airport (Due to security reasons there are no postboxes in US airport). If you leave USA without returning the device, you have to return it at your own expense. Daily rental fee will be charged for any late return and a compensation fee for lost devices or accessories.
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USA: +1-856-602-2234Service Hours: Monday - Friday09:00am~4:00pm(EST)
Asia: +886-972-704-612Service Hours: Monday - Friday09:00am~6:00pm(GMT+8)