Pick-Up-Return_Japan_Convenience

JAPAN CONVENIENCE STORES

365-DAYOPENS 24/7 MAP Return included

PICKUP & RETURN			MAP	SHIPPING FEE	ORDER DEADLINE
LAWSON	Pickup			$ 11.00	Order must be placed by 10:00 AM, at least 2 days before the pick-up date
LAWSON	Return	Any post office or red postbox in Japan	N/A	$ 11.00

How To Pick Up and Return?

Japan Convenience Store

Lawson

365-DAYOPENS 24/7 MAP Return Included

Pickup/Return			Map
Pickup	Pickup
Pickup	Return	Post offices or red mailboxes in Japan	N/A
Latest Order Date
Order must be placed by 10:00 AM, at least 2 days before the pick-up date

How do I pick up/return?

Pickup Method & Return Method

Pickup is available at Lawson Convenience Stores across Japan (Okinawa excluded)

Pickup

You can pick up your device at Lawson Convenience Stores which are open 24/7 across Japan (Okinawa excluded) on your rental start date.
If you choose to pick up at Lawsons Stores in Aomori Hokkaido, Chūgoku region, Shikoku, and Kyushu, please place your order before 10 AM 3 days in advance. (Due to the Winter delivery schedule, customers who choose to pick up at Lawson Stores in Hokkaido between Dec 1 and Mar. 31 will need to place their orders before 10 AM 4 days in advance.)

Return

A prepaid return Nippon envelope will be provided along with the device. Please place the device into the prepaid return envelope and drop it into any Nippon red postbox located across Japan before 11:59 PM.

※ If you lose the provided Letter Pack bag, purchase one at a nearby post office or Lawson convenience store.
※ Letter Pack Lite (¥430) is available at iVideo stores, Lawson, or post offices. For 2+ routers, purchase Letter Pack Plus (¥600).
※ Return address: 102, 27-14 Nishiasakusa 3-chome, Taito-ku, Tokyo 111-0035, Japan (〒111-0035 東京都台東区西浅草 3-27-14 102号室).
※ Letter Pack Lite thickness is limited to 3cm. ( click here to see the reference picture)
Items exceeding 3cm will be returned to the sender's post office and can only be collected by the sender. iVideo cannot retrieve it and will charge a lost compensation fee.